Our standard payment terms are a 30% deposit when the order is confirmed, with the remaining 70% due before shipping. We are open to discussing alternative payment terms if needed, depending on the project and customer requirements.
Yes, we are happy to sign NDAs with our clients. We also require NDAs from our suppliers to ensure complete confidentiality. Protecting your intellectual property is a top priority for us.
We are a trading company that has invested in a factory producing liquid items.
For other products like bath bombs and soaps, we have signed strategic cooperation agreements with other factories. Despite these partnerships, we maintain strict quality control over all production processes to ensure consistent, high-quality output.
We follow ISO and GMP guidelines and conduct quality checks at every stage—from raw material inspection to in-process controls and final product testing. All our equipment is calibrated to international standards to ensure accuracy.
All raw materials are sourced from verified suppliers and accompanied by Certificates of Analysis (CoAs) to ensure they meet purity and safety standards. We will ask conduct in-house incoming testing.
It is quarantined and re-tested to identify the issue. Defective batches are either reformulated or discarded, and we implement corrective actions to prevent recurrence of the issue.
The sample fee varies depending on the product type and customization
level. For standard products, we often offer free samples with shipping costs covered by the client. For custom or complex products, there may be a nominal fee to cover production costs, which is typically refundable upon bulk order placement.
Yes, all of our products are fully compliant with EU Cosmetic Regulation (EC No. 1223/2009), and we can provide CPSR for assess.
Yes, all of our products meet FDA regulations for cosmetics, which include ingredient safety, proper labeling, and adherence to GMP. We can provide all necessary documentation for product registration and market entry in the U.S.
Yes, we ensure compliance with California Proposition 65 by carefully reviewing ingredient lists to avoid the use of any chemicals listed under the Proposition 65 warning requirements. If necessary, we can adjust formulations to exclude these chemicals so that no warning label is required. Additionally, we provide full transparency regarding ingredient safety and documentation to support compliance with Proposition 65 standards.
Our in-house lab can do the Microbiological testing, Challenge testing, and Stability testing. If you need the 3rd party lab report, we will provide the qualified samples and make sure all the testings can be passed.
Our in-house lab doesn’t have the conditions to perform this test, but provide the qualified samples for 3rd party testing and make sure it can be passed.
Yes, we provide Safety Data Sheets (SDS), Certificates of Analysis (COA), for each ingredient, and other necessary documentation, like the CPSR.
For content packaging, there are jars, tubes, pump bottles, airless pumps, squeeze bottles, refillable pouches, and sustainable alternatives like glass and tin.
For outer packaging, there are paper boxes, PET boxes, reusable baskets, tin, ceramic tray. We can also incorporate branded materials, ribbons, and inserts to enhance the unboxing experience.
Yes, we offer several eco-friendly options, including: